Refund & Cancellation Policy

At Aandal Sweets, we ensure timely and secure delivery of our products while maintaining freshness and quality.

Order Processing

• Orders are processed within 24-48 hours after confirmation (excluding weekends and public holidays).
• In case of delays due to high demand, we will notify you accordingly.

Shipping Time

• Standard delivery times vary depending on your location:
  
  • Within Tamil Nadu: 2-4 business days.
  • Other states in India: 3-7 business days.
  • International shipping: Not available at this time.

Shipping Charges

• Shipping costs depend on order weight, delivery location, and courier service charges.
• Charges will be calculated and displayed at checkout.

Tracking Your Order

• Once your order is dispatched, you will receive a tracking link via email or SMS to monitor the delivery status.

Delivery Issues & Delays

• While we strive for on-time delivery, delays due to weather, strikes, courier issues, or other unforeseen events are beyond our control.
• If your order is delayed, please contact our support team for assistance.

Incorrect Address & Failed Deliveries

• Customers must provide an accurate shipping address and contact details at checkout.
• If a delivery fails due to incorrect or incomplete information, reshipping charges may apply.
• If the recipient is unavailable during delivery attempts, the courier may return the package to us. In such cases, additional shipping costs will be charged for re-delivery.

For any shipping-related concerns, contact us at  [support@aandalsweets.com/+91 93449 91839].